Conditions for Off-site ATMs
· The business
transacted at the ATM shall be recorded in the books of the respective branch/
base branch / Centralised Data Centre.
· No person other
than the security guard should be posted at the ATM.
· Adequate standby
arrangements for meeting the cash requirements should be made.
· The bank should
ensure that only properly sorted and examined notes are put into circulation
through the ATM.
· Third party
advertisement on the ATM screens is not permitted. However, Banks may use it
for displaying their own products.
Facilities which can be provided
through ATMs
· Deposits/Withdrawals;
· Personal
Identification Number (PIN) changes
· Requisition for
cheque books
· Statement of
accounts
· Balance enquiry
· Inter account
transfer within the bank between accounts of same customer or different
customers of the bank.
·
Inter
Bank Funds Transfer.
· Mail facility
for sending written communication to the bank
· Utility payments
like Electricity bill, Telephone bill etc.;
· Issue of railway
tickets
· Product
Information
RBI has advised that banks are now free to offer all their products and services through the
ATM channel provided the technology permits the same and adequate checks are put
in place to prevent frauds.
Based on RBI Circular dt 14/01/16. Please visit www.rbi.org.in for any further clarification
if required….. Poppy
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