a)
As
soon as the excess/wrong payment comes to the notice, the branch should adjust
the same against the amount standing to the credit of his account to the extent
possible including lumpsum arrears payment.
b)
If
the entire amount cannot be adjusted from the account, the pensioner may be
asked to pay the balance amount.
c)
In
case the pensioner expresses his inability, the same may be adjusted from the
future pension payments. For recovering the over-payment in instalments, 1/3rd
of net (pension + relief) payable each month may be recovered unless the
pensioner gives in writing to recover a higher amount. If the
amount cannot be recovered due to his death or discontinuance of pension then
action has to be taken as per the letter of undertaking given by him under the
scheme.
d) The pensioner should
be advised about the details of overpayment/wrong payment and mode of its
recovery.
Based on RBI Circular dt 17/03/16. Please visit www.rbi.org.in for any further clarification
if required….. Poppy
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